Your Privacy Is Our Commitment
This policy provides a full description of how your personal information is collected, stored, and kept secure on the bdt78 platform.
1. Introduction & Scope of Policy
This Privacy Policy ("Policy") applies to all users of the bdt78 platform. It describes what types of personal information bdt78 collects, how that information is used, with whom it may be shared, and the steps we take to protect your information.
By using our platform, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please contact us before using our services or refrain from using them.
This Policy may change from time to time. We will publish any significant changes on this page and, where necessary, registered users will be notified by email. The latest version will always be available on this page.
2. What Information We Collect
2.1 Registration & Account Information
When you create an account or use services on bdt78, we may collect the following information:
- Full name
- Email address
- Mobile number
- Date of birth (for age verification — you must be at least 21 years old)
- Preferred currency & language
- Account login details (username & encrypted password)
2.2 Identity Verification Information (KYC)
To ensure safe and responsible gaming and to verify financial transactions, we may collect the following documents where relevant:
- Copy of national identity card or passport
- Bank statement or mobile banking transaction details
- Proof of address
This information is collected solely for the purpose of identity verification and fraud prevention, and is stored under strict security measures.
2.3 Financial Transaction Information
When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer, the date, amount, and method of the transaction are recorded. Full financial account numbers or PINs are never stored on our servers.
2.4 Automatically Collected Information
The following information is collected automatically while you use our platform:
- IP address & device information
- Browser type & operating system
- Page view history & session duration
- Cookies & similar tracking technologies (see Section 7 for details)
- Gaming activity & betting history
3. How Your Information Is Used
bdt78 uses your personal information for the following purposes:
- To create, manage, and secure your account
- To process financial transactions and prevent fraud
- To verify age (the platform is for users aged 21+ only)
- To provide 24/7 customer support — via live chat and email
- To meet applicable legal obligations
- To improve platform performance and resolve technical issues
- To ensure responsible gaming and identify at-risk behaviour
- With your consent, to send information about relevant offers and new games
4. Sharing Information with Third Parties
4.1 Who We May Share Information With
bdt78 does not sell or rent your personal information. However, to maintain service quality, information may be shared on a limited basis with certain third parties:
- Payment processors: Only the necessary information is shared with the relevant institutions for processing bKash, Nagad, Rocket, Upay, and bank transfer transactions.
- Technology service providers: Trusted partner organisations engaged in server hosting, data analytics, and security services.
- Law enforcement agencies: Where we are required to comply with applicable laws of Bangladesh or a court order.
- Fraud prevention organisations: Recognised bodies involved in preventing money laundering and fraud.
4.2 Third-Party Obligations
All third parties with whom we share information are bound by a confidentiality agreement with us. They may only use the information for the specified purpose and may not voluntarily share it with any other third party.
5. Data Security Measures
Technical Security
Administrative Security
6. Data Retention Period
We retain your personal information only for as long as necessary — to fulfil the purposes described in this Policy or to comply with applicable law.
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Even after an account is closed, information may be retained for a specified period for legal requirements or dispute resolution.
- Financial transaction records: Retained for the period required by financial law.
- Marketing consent: Marketing communications are stopped immediately upon withdrawal of consent.
Once the required period has passed, information is securely deleted or anonymised.
7. Cookies & Tracking Technologies
7.1 What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. bdt78 uses the following types of cookies:
- Essential cookies: For maintaining login sessions, ensuring security, and the core functionality of the platform.
- Functionality cookies: To remember your preferences (language, interface settings).
- Analytics cookies: To analyse platform usage and improve service quality.
7.2 Cookie Controls
You can block or delete non-essential cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
8. Your Rights
As a bdt78 user, you have the following rights over your own information:
- Right of access: You may request to know what information we hold about you.
- Right to rectification: If any of your information is incorrect, you can ask us to correct it.
- Right to erasure: In certain circumstances you may request that your information be deleted — however, some information may need to be retained due to legal obligations.
- Right to restrict processing: In certain cases you may request that the use of your information be limited.
- Right to withdraw from marketing: You may opt out of promotional communications at any time.
- Right to lodge a complaint: If you have concerns about how we process your information, contact us directly.
To exercise any of the above rights, contact us by email: [email protected]
9. Protection of Minors' Information
The bdt78 platform is for users aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.
If we are informed or become independently aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.
If you believe a minor is using our platform, please let us know at [email protected].
10. International Transfer of Information
Our technical infrastructure may be located in multiple locations. As a result, your information may be stored or processed outside Bangladesh. In such cases we ensure that:
- Adequate data protection is in place in the country or infrastructure to which the information is transferred.
- Appropriate contractual obligations exist with the relevant organisations.
- The security standards described in this Policy are maintained.
11. Policy Changes & Updates
bdt78 reserves the right to amend this Privacy Policy as needed. Any notable changes will be updated on this page. For significant changes, registered users will be notified at their registered email address.
Continuing to use our platform after any changes will be considered as your agreement to the updated Policy. We therefore recommend visiting this page regularly.
12. Privacy Contact
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:
Email: [email protected]
Live chat: Direct support available 24/7
Support is available in both Bengali and English. We will do our best to respond to your request as quickly as possible.
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